To contribute to patient centred care we:
A/Manager, Library and Knowledge Services - Fiona Jensen
A/Librarian - Katrina Streich (ON LEAVE) | Sarah Ravanat (BACKFILLING)
A/Library Technician - Thomas Ang
A/Library Officer - Vacant
Establishment & facilities
1990 - Cairns Base Hospital Library established with Federal Government "Library Enhancement Grant" to serve far north Queensland health services, including Torres & Cape
2003 - Service Agreement with James Cook University signed for CBH Library to provide services to JCU medical & health students on clinical placement
2012 - Cairns Base Hospital renamed Cairns Hospital; Library renamed the "Library & Knowledge Centre"
Library Management System (LMS)
1990 - Alarm-Oasis LMS implemented
2002 - Dewey Decimal Classification system adopted (formerly NLM)
2004 - Voyager LMS implemented (shared system for all Queensland Health Libraries)
2014 - Koha LMS implemented by LKC team
2012; 2015; 2018 - LKC QHEPS intranet redesigned
2013 - LKC Wifi access installed
2014 - LKC website published, using LibGuides; over 30 specialty (subject) guides published
2016 - The Ebsco Discovery Service (EDS) & Open Athens implemented (cancelled Oct 2019)
2016 to current - Manager LKC nominated to Chair Prevocational Medical Education Committee
2018 - 2019 Manager LKC became a member of the Patient Care Steering Committee
2019 - Major redesign of LKC website & specialty guides
Comprehensive surveys of LKC client groups were conducted in 2013 and 2016. The current report summarises comparative data from previous surveys of the library service.
Survey results inform LKC business planning cycles. We conduct surveys at regular intervals to measure performance and identify areas for service improvement. Surveys are one of many mechanisms used for continuous improvement. See our annual report for further information.
2016 Client survey
This is a visual summary of positive feedback received about our services and the team.
Key projects are outlined in our 3 year plan - the LKC Roadmap 2019-2020. Currently we are working on:
Contact us for further information.
National Safety and Quality Health Service Standards 2nd edition
The LKC contributes to the implementation of the NSQHS standards within CHHHS through:
FNQ Library & Information Services group offers an opportunity to network and undertake professional development with library colleagues located across the far north Queensland region. LKC staff participate in this networking group.
See PDF below listing details for photos.