Access to online resources for Queensland Health staff.
This is a selection of key book titles for this this topic. Request from your local QH Library.
Structural approaches to address issues in patient safety
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Zero harm : how to achieve patient and workforce safety in healthcare
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Global patient safety : law, policy and practice
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The Antidote to suffering : how compassionate connected care can improve safety, quality, and experience
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Improving health care safety and quality : reluctant regulators
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Patient safety : investigating and reporting serious clinical incidents
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Quality and safety in nursing : a competency approach to improving outcomes
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Understanding patient safety
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Surgical patient care : improving safety, quality and value
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Surgical patient safety
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Lean six sigma for hospitals : improving patient safety, patient flow and the bottom line
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Effective communication in clinical handover : from research to practice
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Washington manual of patient safety and quality improvement
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High reliability organizations : a healthcare handbook for patient safety & quality
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Quality management in a lean health care environment
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Pediatric patient safety and quality improvement
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Health care quality management : tools and applications
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Establishing a culture of patient safety : improving communication, building relationships, and using quality tools
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Improving patient safety through teamwork and team training
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SAGES manual of quality, outcomes and patient safety
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Information governance for healthcare professionals
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Handbook integrated care
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The Palgrave international handbook of healthcare policy and governance
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Clinical governance : improving the quality of healthcare for patients and service users
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A clinical governance guide for remote and isolated health services in Australia
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Clinical audit for doctors and healthcare professionals: a comprehensive guide to best practice as part of clinical governance
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Clinical governance : a guide to implementation for healthcare professionals
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Crossing the Quality Chasm: A New Health System for the 21st Century
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How to Be a Patient : the essential guide to navigating the world of modern medicine
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Patient speak: 7 communication practices to improve patient and family experience
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Process redesign for health care using lean thinking : a guide for improving patient flow and the quality and safety of care
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Patient flow : reducing delay in healthcare delivery
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Lean six sigma for hospitals : improving patient safety, patient flow and the bottom line
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The patient will see you now : the future of medicine is in your hands
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The patient experience : the importance of care, communication, and compassion in the hospital room
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Transforming the patient experience : a new paradigm for hospital and physician leadership
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Partnering with patients to drive shared decisions, better value, and care improvement : workshop procedings
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Service fanatics: how to build superior patient experience the Cleveland Clinic Way
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The patient revolution : how big data and analytics are transforming the health care experience
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Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
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Understanding and using health experiences : improving patient care
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